Transportation / Who should I call if the bus does not arrive on time?

Who should I call if the bus does not arrive on time?
In the event your bus does not arrive as scheduled, please allow 15 minutes before you call the terminal. If you do not have the number of the terminal, you may call the Transportation Department at (585) 336-4000. A staff member can provide you their number. You should know your child’s route number, the school, their name and bus stop location.

The Rochester City School District does not discriminate on the basis of an individual's actual or perceived race, color, religion, creed, ethnicity, national origin, citizenship status, age, marital status, partnership status, disability, predisposing genetic characteristics, sexual orientation, gender (sex), military status, veteran status, domestic violence victim status or political affiliation, and additionally does not discriminate against students on the basis of weight, gender identity, gender expression, and religious practices or any other basis prohibited by New York State and/or federal non-discrimination laws in employment or its programs and activities. The District provides equal access to community and youth organizations. NYS CR Part #154 requires the District to provide communications to ELL families in the home language that they best understand. In order to request interpretation or translation services, employees may visit www.rcsdk12.org/translationservices. For emergencies or immediate communication needs, please use the Language Line at 1-866-874-3972. School secretaries in each school or program can provide the access code for this service.