• Erratic Movement and Gaps

    The pointer moves erratically or gaps appear when you draw with a pen.
     
    What can I do?
    • Be sure you are not lifting your pen from the board/your pressure is consistent
    • Unplug your USB cable from your computer and plug back in. 
    • Unplug your USB cable from your computer and plug back into a different USB port
     
     

    HelpDesk

    Phone Number: 262-8151
    email: HelpDesk@rcsdk12.org
    Hours of Operation: Monday - Friday, 7:30AM - 4:30PM
    Have the following ready when you call:
    • Your full name, with spelling
    • Contact Info (phone or email)
    • Location (school and location code/administrative building, floor, suite, and cubical number)
    • For computer related problems, your computer name
    • Basic overview of the issue