• Image Color

    The color of the image is red, yellow, blue.....

    1. Check to make sure VGA (monitor cord) is tightly connected to the control box or projector (if easily accessible) and to the computer or laptop. If not, secure it with the screws knobs.

    vga controlbox

    VGA cord
    into the control box

    vga vga desktop   or  vgalaptop
    VGA cord
    Into back of computer or laptop


    2. Are the pins of the VGA cord bent?

    • Try straightening pin
    • Call HelpDesk and put in a ticket. Tell them your VGA cord for your SMART board has a bent pin.


    Phone Number: 262-8151
    email: HelpDesk@rcsdk12.org
    Hours of Operation:Monday - Friday, 7:30AM - 4:30PM
    Have the following ready when you call:
    • Your full name, with spelling
    • Contact Info (phone or email)
    • Location (school and location code/administrative building, floor, suite, and cubical number)
    • For computer related problems, your computer name
    • Basic overview of the issue