Erratic Movement and GapsThe pointer moves erratically or gaps appear when you draw with a pen.What can I do?
- Be sure you are not lifting your pen from the board/your pressure is consistent
- Unplug your USB cable from your computer and plug back in.
- Unplug your USB cable from your computer and plug back into a different USB port
HelpDeskPhone Number: 262-8151
Hours of Operation: Monday - Friday, 7:30AM - 4:30PM
Have the following ready when you call:
- Your full name, with spelling
- Contact Info (phone or email)
- Location (school and location code/administrative building, floor, suite, and cubical number)
- For computer related problems, your computer name
- Basic overview of the issue