RCSD Support Hotline | 585-262-8700
Hours: Monday-Friday 8:30 a.m. - 4:30 p.m.
The Rochester City School District has established a hotline for families during the COVID-19 pandemic and the reopening of schools for the 2020-21 school year.
Students, parents and guardians are encouraged to call this hotline to talk to a live RCSD representative to find out up-to-date information concerning the district reopening plan, your school's reopening plan, food distribution locations, mental health resources, instructional resources, or teacher contact information. Additionally, our representatives are ready to address any questions or concerns our students and families may have.
If a call is placed outside of hotline hours, families may leave a detailed message with their contact information and a representative will respond.