• Core5 Errors & Solutions

    Posted by Rosie Castle on 5/28/2014 12:00:00 PM
     
    Comments (-1)
  • Error Message-"Woopsie Daisy!" Looks like something went wrong.

    Posted by Instructional Technology Dept. on 3/10/2014

    Problem: Core5 encountered an error and needed to quit.

     

    Solution: The student should log in again and resume

    working. Frequently this error will not be repeated.

     
    **Click on Details - Note the Error Message and
    contact the IT Resource Teacher for the school.   

    If the error consistently occurs for the same student while

    working in the same activity or level, teachers can check

    the student’s assignment in myLexia.com.

    Manual assignments may cause this error.

    Woopsie Daisy  
    Comments (-1)
  • Error message that shows an Octopus & says "Connecting to Server"-Is something wrong?

    Posted by Instructional Technology Dept. on 3/10/2014

    Problem: Core5 cannot connect to the server. After

    two minutes, Core5 will stop trying to connect and the

    student will be logged out.

     

    Solution: This message will typically disappear before the

    two-minute stop and the student can resume working

    where they left off. 

     
    Connect to Server  
     
     
    Comments (-1)
  • Core5 freezes or does not load (i.e., displays a gray screen).

    Posted by Instructional Technology Dept. on 3/10/2014

    Problem: Core5 is freezing or not loading (gray screen).

     

    Solution: This typically indicates a network connectivity

    issue. The customer should run the Core5 System Check

    http://www.lexiacore5.com/systemcheck/.  

    Also, if problem continues contact your IT Resource
    Teacher to help resolve the problem. 
     
     
    Comments (-1)

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